United Kingdom
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Keep your data up-to-date

When you have your animal microchipped, it is vitally important to register all your information with the database and to keep your information updated.

The microchip is only as effective as the information stored on the database.

Don’t forget to update your details if you:

  • Move house or change your telephone number or email address
  • Change your name
  • Are going on holiday (even if you are going away in the UK)

How to update your details:

If your BackHome microchips was implanted BEFORE 1st February 2018 it likely to be registered with PetLog, please click here to visit PetLog to update your details 

For BackHome microchip implanted AFTER 1st February 2018, please click here to be re-directed to the PETtrac pet owner login page or call 01273 408721 for assistance from PETtrac.

If you are unsure when or where your BackHome microchip was registered please click here to check

Remember ... if you make any changes or updates to your details you will need your pet’s microchip number. There will be a small charge for making any changes to the database, whether you are registered with PETtrac or PetLog. 

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About PETtrac

The PETtrac database is accessible 24 hours a day, 365 days a year so you can keep your details up-to-date quickly and easily.
Alternatively as a pet owner you can then choose to upgrade your pet’s record to the PETtrac Plus, an enhanced lifetime service for a one off fee. This service offers:

  • High quality engraved brass collar tag when you first sign up to PETtrac Plus
  • Free change of details on the UK PETtrac MicroChip Database, for the lifetime of the pet, whilst you are the owner 
  • £5 discount voucher for a Pet Travel Scheme rental scanner
  • Free alternative contact / holiday information
  • Exclusive website features, including downloadable poster should your pet go missing

For more information about these PETtrac services please click here